Bilde av produktet

HPE Tech Care Basic Service with Comprehensive Defective Material Retention Post Warranty

utvidet serviceavtale - 1 år - på stedet
Produsent Hewlett Packard Enterprise
Artikkel nr. H10WBPE

Se lager og pris

  • Informasjon
    • Remote problem diagnosis and support
    • On-site hardware support
    • Replacement parts and materials
    • HPE Visual Remote Guidance (VRG)
    • HPE InfoSight dashboards
    • HPE InfoSight workload insights
    • Firmware updates for selected products
    • Collaborative Support and Collaborative Assistance
    HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

    HPE Comprehensive Defective Material Retention (CDMR) allows you to keep all data retentive components. Before the actual replacement occurs, you must inform the authorized HPE support agent of your intention to keep the disk drive/data retentive component. You must also copy the information found on the label of the malfunctioning disk drive/component and provide it to Hewlett Packard Enterprise. The malfunctioning part will then be replaced.
  • Spesifikasjon
  • Nedlastbare filer

*Lagerstatus og pris for våre produkter vises alltid på produkt som forteller om varen er på lager eller ikke i nettbutikken. Vi tar forbehold om at feil i lagerstatus kan forekomme samt prisendring fra våre leverandører, endringer i valutakurser, tollsatser eller avgifter.